Your data
Delete your data
Erase what Naurality has recorded about your practice — history, progress, shelves and bookmarks — while keeping your account and your subscription. Naurality is published by Initi Solutions AB.
Delete your data in the app
This is the fastest route and takes effect immediately.
- 1Open Naurality.
- 2Tap Library in the bottom bar, then tap Settings (the gear icon).
- 3Tap the account card at the top of the screen.
- 4Tap Delete my data, then confirm.
Or request it by email
If you have already uninstalled the app, submit the email address you signed in with. We’ll verify the request and erase your practice data within 30 days, keeping your account.
Used Naurality without signing in? Guest accounts are anonymous and have no email address we can look up, so this form cannot find them. Delete your data in the app using the steps above — it works for guests too.
What is deleted
- • Your practice history — completed sessions, minutes listened and streaks
- • Your listening progress through each experience
- • Your library — the shelves you created and every bookmark in them
- • The goals you picked during onboarding, held on your device
What is kept
Your account, your sign-in and your subscription all stay exactly as they are. Beyond that:
Purchase and subscription records
If you ever subscribed, we must keep the transaction record — plan, dates and amount — to meet Swedish bookkeeping and tax obligations. It is retained for 7 years from the end of the financial year in which the purchase was made, held separately from your account and used for nothing else. Google Play and RevenueCat also keep their own records of the transaction under their respective policies.
De-identified diagnostic reports
If the app recorded a crash or error while you were using it, the technical report — error details, device model, operating-system version and app version — is kept so we can fix the problem, with the link to your account removed. It cannot be used to identify you.
Your deletion request
If you used the form on this site, we keep the email address and the date of the request for 12 months as our record that it was made and honoured.
Want to delete your account as well?
Deleting your data leaves your account in place. To remove the account itself along with everything in it, use Delete your account.
Questions? Email contact@initisolutions.com. Our Privacy Policy explains your rights under the GDPR, including erasure under Article 17.